Winners of the “Golden Voice” China Best Customer Contact Center Awards 2015 were recently announced. Guotai AMC Customer Service Center was given the China Best Customer Contact Center – Customer Service Award.

As the industry’s most prestigious event reported annually by CCTV, the Golden Voice Awards choose the winners in accordance with the 4PS Contact Center International Standards to promote customer service awareness and improve contact center management.

Established in 2005, Guotai AMC Customer Service Center serves more than 6 million customers with the brand philosophy of “Excellence and Perfection”, focused on providing our fund holders with “convenient, thoughtful and professional” high-quality services.